Returns & Refund Policy

At Katyayani Krishi Direct, we prioritize the freshness and quality of our agricultural food products; however, if you are unsatisfied with your order, you may request a return within 48 hours of delivery. Please ensure that all items remain in their original packaging and are unopened to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Contact our support team via email or phone within 48 hours of receiving your food items to report any quality issues or discrepancies.

• 2.
  Quality Verification

  Provide clear photographs of the product and the original invoice to help our quality control team assess the condition of the items.

• 3.
  Pickup Arrangement

  Once your return is approved, we will schedule a temperature-controlled pickup from your delivery address at no additional cost to you.

• 4.
  Refund Processing

  After the returned goods reach our warehouse and pass inspection, your refund will be credited to your original payment method within 5-7 business days.