Frequently Asked Questions
Everything you need to know about shopping at Katyayani Krishi Direct.
How do you ensure the quality of your food products?
At Katyayani Krishi Direct, we source our products directly from certified farms. Every batch undergoes rigorous quality checks for freshness, purity, and adherence to food safety standards before being packaged.
What are your shipping charges and delivery timelines?
We offer free shipping on orders above a certain value. Standard delivery typically takes 3-5 business days depending on your location. You will receive a tracking link via SMS and email once your order is dispatched.
Can I return a food item if I am not satisfied?
Due to the perishable nature of food products, we only accept returns if the item received is damaged, expired, or incorrect. Please contact our support team within 24 hours of delivery with photos of the issue.
Do you offer organic or pesticide-free options?
Yes, we have a dedicated range of organic and natural products. Please check the product descriptions for specific certifications and farming methods used for each item.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes.
How can I track my order?
Once your order is shipped, you can track it through the 'My Orders' section on our website or by clicking the tracking link sent to your registered email address.